An App For That – Submitting Formal Complaints To TSA
I don't see this making any difference, given that formal complaints have been submitted (mode/method of submission is irrelevant. A formal complaint IS a formal complaint regardless of the mode of submission) and the situation hasn't improved. The issues have been highlighted in the media as well. If the frequency of reports is to be considered, the situation has only gotten worse in spite of formal complaints.
But, if tapping out a complaint on your smartphone makes you feel better while being humiliated at a TSA checkpoint – now you have an App For That.
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