“Brilliant In Technology” – Err… Not Really

How does one react, when an individual claims to be BRILLIANT in technology (with reference to IT) but:

• Asks what is OTP (with reference to online banking) and needs a tutorial on how to use it?
• Is not aware of the Keyboard Shortcuts for Cut-Copy-Paste?
• Clicks on any link on any website that offers Free System Scan and then wonders how she ended up with a ton of extensions and toolbars on her browsers?
• Expresses shock when contacts deleted from her phone (not syncing with email) are actually deleted from the phone and not sent to a recycle bin?

I could go on with the ranting but it’s rather pointless. Just venting.